Precision UX for Complex Hardware

With 19+ years of design experience, I bridge the gap between engineering R&D and human interaction. I build interfaces that survive glaring sunlight, physical constraints, and the harsh realities of the field.

Boots on the Ground.
Not just behind a desk.

I am an avid outdoorsman and adventurer. I understand that the tools people use in the real world—whether it's on a mountain trail, a physical therapy clinic, or a horizontal drilling rig—need to be reliable, forgiving, and instantly readable. A beautiful screen means nothing if it slows down the physical task at hand. That's why I don't design in a vacuum. I am ready and eager to travel to the Kent, WA office, collaborate directly with engineers, and get my boots muddy conducting on-site usability testing wherever the rigs operate.

Contextual Design for Extreme Environments

  • The Challenge: Designing an intuitive touchscreen interface meant to be used outdoors, in high-sunlight conditions, with wet hands.

  • The Approach: Collaborated intimately with the Endless Pools engineering team to prototype and test context-appropriate solutions.

  • The Result: Delivered a high-contrast, highly legible UX that survived rigorous usability testing in the actual physical environment it was meant for.

Integrating UX with R&D

  • The Challenge: Taking existing physical technology and shaping it into a new, user-friendly form factor.

  • The Approach: Integrated deeply with the engineering team. I didn't just hand off screens; we tested physical form factors alongside software interfaces with actual users to ensure seamless harmony between hardware and digital interactions.

  • The Result: A highly successful physical product launch with an interface so intuitive it drove a 25% increase in user adoption and slashed the interaction cost (reducing a 300-tap process down to 3).

Engineering Collaboration

Design for Reality
I account for physical constraints—glare, viewing angles, screen materials, and the user's physical state (e.g., wearing gloves or operating machinery).

Iterate in the Field
I believe a prototype isn't finished until it's been tested by real users in the actual environment.

Speak the Language
Whether it's navigating QMS software (ISO Standards) or negotiating technical trade-offs, I bridge the gap between user needs and engineering team realities.

Taylor Petrich

Taylor Petrich is a User Experience Designer working with Dry Development & Investment Corporation in order to better serve the needs of Digital Control Inc.

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